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Student Policies
Privacy statement
Australian Child Care Career Options (ACCCO) Pty Ltd, its employees, contractors and agents is subject to the Privacy Act 1988 and to the requirements of the Australian Privacy Principles contained in the Privacy Act.
ACCCO will only collect, hold, use and disclose personal information to carry out the functions and activities required of a Registered Training Organisation and will always do so in accordance with the Australian Privacy Principles and the Privacy Act 1988.
ACCCO will only share a student’s personal information where express consent has been given by the student and only to the parties consented by the student, or where ACCCO is required to disclose personal information by law or by government contract requirement such as the requirements of the Tuition Protection Service, National Centre for Vocational Education Research (NCVER), the Department of Education, Skills and Employment and state government departments.
Click here to view the Privacy Policy.
Website Terms and Conditions
Please review our Website Terms and Conditions for important information regarding the use of our website and services.
Click here to view the Website Terms and Conditions.
Complaints and Appeals
This policy outlines our approach to addressing student complaints and academic appeals for all our students.
Click here to view the Complaints and Appeals Policy.
Suitability and Support
This policy outlines ACCCO’s approach to suitability and support assessments, training and support plans, inactive enrolments, and ACCCO-initiated course withdrawals.
Click here to view the Suitability and Support Policy.
Fees and Refunds
This policy outlines how ACCCO manages fees and refunds for the delivery of training and services to domestic students.
Click here to view the Fee Administration Policy.
Consumer Protection
This policy specifies the approach ACCCO takes to ensure that the rights of all potential and current students are protected in accordance with Australian Consumer Law.
Click here to view the Consumer Protection Policy.