CHC22015 Certificate II in Community Services
- Centrelink/DHS Approved
- NQF Approved Qualification
- Recognised Australia wide

Qualification Description
The CHC22015 Certificate II in Community Services is an entry level qualification designed for people who are looking for skills for working with children in the community. This may be used as a pathway for workforce entry as a community services worker providing first point of contact and assisting individuals in meeting their immediate needs and also provides a pathway for students who wish to complete a CHC30121 Certificate III in Early Childhood Education and Care qualification at a later date.
Course Overview
Entry Requirements
Units
Assessment Methods
Payment Methods
Funding Available
Employment Opportunities
Pathways to Further Study
See below for more courses
Qualification
Certificate II in Community Services
Course Code CHC22015
Nationally Recognised Yes
Duration
Full time: 12 weeks
Part time: 24 weeks
Delivery Modes
You can choose the delivery mode that best suits your circumstances. Delivery modes available for this qualification include:
- Class (VETiS)
- Online
Hours of Work
There are no minimum hours of work required for this qualification, however all students need to be employed or volunteering in an ACECQA approved to complete the practical components of this qualification.
Hours of work can be completed as a volunteer on practical placement. ACCCO can help you organise placement.
Hours of work can be completed in your workplace if you work in an approved workplace.
International Delivery
This course is not available to international students.
A sound ability to read and write English.
Core units
CHCCOM005 Communicate and work in health or community services
CHCCOM001 Provide first point of contact
CHCDIV001 Work with diverse people
HLTWHS001 Participate in workplace health and safety
BSBWOR202 Organise and complete daily work activities
Elective units
CHCPRT001 Identify and respond to children and young people at risk
CHCDIV002 Promote Aboriginal and/or Torres Strait Islander cultural safety
CHCVOL001 Be an effective volunteer
HLTAID012 Provide First Aid in an education and care setting
Questioning:
written questionnaires
Product based methods:
reports, projects, displays, work samples, role plays, presentations
Direct observation:
real time assessment in the workplace/off-the-job simulation
Third party evidence:
reports from workplace supervisors
Check if there is funding available for this course on our Fees and Funding page.
ACCCO has several payment methods available to you to pay your student fees, including:
- Credit Card
- Direct Debit
- Payment Plans
State government funding is available for this course if you meet the eligibility requirements.
Check if you are eligible on our fees and funding page.
This qualification can provide employment opportunities in the following roles:
- Nannying, au pair and other private arrangements for childcare
- Activity and/or care programs, including playgroups, play centres, resorts, gyms, shopping centres
- Coaching and tuition
- Other non-regulated childcare
- Some additional support roles in ACECQA Approved Services (Please note: To be employed to work with children in regulated care environments, ACECQA requires a minimum of a Certificate III qualification)
On completion of this qualification with ACCCO, you can use the qualification to gain credit into other qualifications including:
CHC30121 Certificate III in Early Childhood Education and Care
CHC30221 Certificate III in School Based Education Support
Course Overview
Qualification
Certificate II in Community Services
Course Code CHC22015
Nationally Recognised Yes
Duration
Full time: 12 weeks
Part time: 24 weeks
Delivery Modes
You can choose the delivery mode that best suits your circumstances. Delivery modes available for this qualification include:
- Class (VETiS)
- Online
Hours of Work
There are no minimum hours of work required for this qualification, however all students need to be employed or volunteering in an ACECQA approved to complete the practical components of this qualification.
Hours of work can be completed as a volunteer on practical placement. ACCCO can help you organise placement.
Hours of work can be completed in your workplace if you work in an approved workplace.
International Delivery
This course is not available to international students.
Entry Requirements
A sound ability to read and write English.
Units
Assessment Methods
Questioning:
written questionnaires
Product based methods:
reports, projects, displays, work samples, role plays, presentations
Direct observation:
real time assessment in the workplace/off-the-job simulation
Third party evidence:
reports from workplace supervisors
Payment Methods
Check if there is funding available for this course on our Fees and Funding page.
ACCCO has several payment methods available to you to pay your student fees, including:
- Credit Card
- Direct Debit
- Payment Plans
Funding Available
State government funding is available for this course if you meet the eligibility requirements.
Check if you are eligible on our fees and funding page.
Employment Opportunities
This qualification can provide employment opportunities in the following roles:
- Nannying, au pair and other private arrangements for childcare
- Activity and/or care programs, including playgroups, play centres, resorts, gyms, shopping centres
- Coaching and tuition
- Other non-regulated childcare
- Some additional support roles in ACECQA Approved Services (Please note: To be employed to work with children in regulated care environments, ACECQA requires a minimum of a Certificate III qualification)
Pathways to Further Study
On completion of this qualification with ACCCO, you can use the qualification to gain credit into other qualifications including:
CHC30121 Certificate III in Early Childhood Education and Care
CHC30221 Certificate III in School Based Education Support
See below for more courses
Explore our courses and take the first step in a new career.
Funding varies between State / Territories so please check your eligibility requirements and find out what is available in your area.
Early Childhood Education and Care
Our Training. Your Career. Their Future.
Our graduates are educators of the future, with the right skills, knowledge and practical training to do their job well.